Changing / updating mobile number in SBI has been made easily online. If you want to save your time going to bank and updating your register mobile number with new one, this article is a must read article for you. In this article, we have given the online procedure to update or change your existing mobile number with SBI bank yourself online. It will take just few minutes and thus you can save much time and effort.
The online step by step procedure to follow up for changing / updating your mobile number in SBI onlline
Step 1: First of all login to online SBI. The login facility is available in this link, https://retail.onlinesbi.com/retail/login.htm . You will see the screen like this. If you don't see it, click on the personnel banking button in green colour there.
Step 2: Now supply the user name and password in the required field as shown in the figure above [See the red marked] and press login button which is in blue.
Step 3: Now click on the profile tab over there after login. You will see the image as shown below.
Step 4: Now click on the link of Personal Details. It will ask you to enter the profile password. Enter your password and then you will be taken into see the details like Name, Email Address, Registered mobile number.
Step 5:. Now click on the link 'Change Mobile Number-Domestic Only (Through OTP/ATM/Contact Centre)' displayed there.
Step 6: Now you will see the options like create request, cancel request and status. Click on create request so that you will have two boxes such that New Mobile Number and Re-enter new Mobile Number. Make sure that both are correct by entering the new mobile number twice. Click on submit button.
Step 7: Now you will be asked to verify and confirm the mobile number you entered. Click on proceed button, if it Okay. Otherwise cancel and check enter your mobile number correctly. You will have the following three options once you clicked on to proceed.
1. Approval by OTP (One Time Password) on both the Old and New Mobile Number
2. Approval through ATM
3. Approval through Contact Centre
Step 8: Select the mode (listed above) you want. If you have both old and new mobile in hand, it is better to select the OTP option. A one time password (OTP) will be sent to your old mobile number and you should enter it the required field.
Step 9: Now you will see the list of ATM card associate with your account. Select the one you want.
Step 10: Now you will be taken into a Payment Page. This page is for the Card Validation. The Amount Rs.1/- in the Card Validation page is indicative and no charge will be taken for this service.
Step 11: Now you need to enter card number, month and year of expiry, card holder name and ATM pin. Click on proceed button after entering the code (for security purpose) displayed there.
Step: 12: Now you should verify the info provided by you and click on Pay button to proceed further. Now you will get OTP in both old and new mobile number.
Step 13: Now you have to send both OPP to this number ‘567676’ in the following format.
ACTIVATE <8 digit OTP value> <13 digit Reference Number>
Now your new Mobile Number will be updated immediately in your Internet Banking Account, ATM card etc. Also you will get a confirmation message for the same. You also check the status in your Online SBI => Profile => Personal Details => Mobile Number Update.
That's all. You have changed / updated your mobile number successfully online. Your new mobile number will be in effect after upon activating your new mobile number. Hope this will help you in getting things easier. Thank you for reading. If you have more doubt, don't forget to leave a message through the comment below.